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Questions, answered
How long does shipping take?
How long does shipping take?
Orders are dispatched within 1–3 business days. Estimated delivery is 7–20 business days after dispatch, depending on your destination, customs and local carriers.
Do you offer free shipping?
Do you offer free shipping?
Yes. Orders of $100 or more ship free. Orders under $100 ship for a flat $6.99, and Express shipping is available for $14.99.
Where do you ship?
Where do you ship?
We ship to more than 200 countries and regions. If your country appears at checkout, we deliver there.
How can I track my order?
How can I track my order?
You'll receive a tracking number by email once your order ships. Enter it on our Track Your Order page to follow every step.
Will I pay customs or import taxes?
Will I pay customs or import taxes?
International orders may be subject to duties or taxes set by the destination country. These are the customer's responsibility unless stated otherwise at checkout.
What is your return policy?
What is your return policy?
You have 30 days from delivery to return or exchange. Items must be unworn, with tags or original packaging. Refunds are processed within 10 business days of receiving your return. Read the full policy.
Can I change or cancel my order?
Can I change or cancel my order?
Email contact@azvore.com as soon as possible with your order number. We can change or cancel any order that hasn't been dispatched yet.
How do I care for my jewelry?
How do I care for my jewelry?
Remove your pieces before showering, swimming or exercising. Apply perfume and lotion first, store each piece separately and wipe with a soft dry cloth.
Is checkout secure?
Is checkout secure?
Yes. Payments are encrypted and processed by trusted payment providers. We never store your full card details.
How can I contact you?
How can I contact you?
Email contact@azvore.com or use our contact form. A real person replies within 2 business days.